Experience

PCG Systems

Served as the primary technical contact for 20+ companies, providing proactive support and reducing issue resolution times by 20%
Resolved Active Directory issues, including user access, identity synchronization, and conditional access policies, ensuring seamless operations
Diagnosed and resolved software and hardware issues, improving performance and reducing recurring problems by 10%

Aims Community College

Ensured data security and compliance with FERPA regulations, safeguarding sensitive student information
Supported 7,000+ faculty and students by leveraging tools like Web Help Desk and Okta, resolving 95% of issues within SLA timelines.

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About

In my time studying at CSU I've learned the basics of front end and back end programming. I have a strong foundation of principles like optimizing Big O timing, assessing and understanding algorithms necessary for the most efficient code and how to write clean and effective code utilizing the principles of Object Oriented Programming. In addition to these foundations I have experience with a wide breadth of tools such as implementing SQL databases and using a variety of IDE's such as Visual Studio and Eclipse.

In addition to my Education I have three years of experience working as an IT Technician. This has allowed me to develop skills creating and managing user accounts and permissions in both Azure AD and Windows Server. I also have Experience supporting a wide Variety of software such as Adobe products, MS365 Products, and Quickbooks. In addition to software support I have experience setting up and supporting physical devices such as laptops and printers.

I'm currently at a crossroads deciding whether I want to continue progressing a career in IT or Software Development and exploring whatever opportunities come my way, but whatever I do I know I want to be in tech!

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Languages

JavaScript

HTML

CSS

Python

C++

Java

Frameworks and Technologies

SQL

MongoDB

Pandas

NumPy

PyTorch

Docker

GitHub

Flask

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Projects

Deck Database WebApp

Web App built using Flask for the API, Python for the back end, and MongoDB for the database. allows users to create decks and add or edit attributes.

Employee Payroll Application

This application allows a user to create, edit, delete and add employees. Several different employee types are used, and files can be saved as Json, csv, or binary. The GUI was designed using the tool Scenebuilder then saved as a FXML for java to use.

Mailing Label Website

Website that allows users to create, edit, delete and add mailing labels. The front end was programmed in HTML, JavaScript and CSS, and the back end was programmed using C# and the ASP.net framework. the Database used SQL statements and a MySQL database.

Dominion Board Game

This was a project where I programmed the board game Dominion, creating a custom linked list class, and utilizing Object Oriented Programming principles such as polymorphism and abstraction.